We want you to be happy with your ZENWOR watch.
If your watch arrives damaged, defective or different from what you ordered, contact us within 3 days of delivery on WhatsApp at +92 318 4805456 with clear photos or an unboxing video.
After we verify the issue, we will offer a replacement or a refund.
The watch must be unused and in its original ZENWOR gift box. Delivery charges are non-refundable unless the mistake was ours.
Refunds are sent to your bank, JazzCash, Easypaisa or NayaPay account within 5-7 working days after approval.